Temporary Part- Time Education Associate Job Description

The Museum of Chinese in America (MOCA) presents the living history, heritage, culture and diverse experiences of Chinese Americans through exhibitions, education and public programs. MOCA’s Education Department serves over 10,000 children and adults each year through guided tours, teacher workshops, family programs, and after school and outreach activities.

MOCA is seeking a Temporary Part-Time Education Associate. Reporting to the Director of Education, the Temporary Part-Time Education Associate co-develops, plans, and implements the museum’s education programs. The position is majorly responsible for: managing the Explorable Places platform, coordinating group visits, and processing payments; liaising with educators about scheduling and group needs; providing on-site administrative and group programming support; and coordinating and supporting virtual group programs. As additional time allows, the Part-Time Education Associate will: assist with on-site family programming logistics, preparation, promotion, and facilitation; support with the development of robust curricula for K-12 groups, university students, and private groups, on and off-site; assist with social media; and other duties as needed.

This position runs through August, with the possibility of renewal.

Pay: 20 hours per week at $25 per hour.

Primary Responsibilities:

  • Work closely with the education team and other museum departments to establish and maintain an efficient and effective reservation process and to provide a positive experience for groups. Ensure that group tour arrangements are successful from the initial tour request until the group’s arrival at the museum.
  • Coordinate all aspects of our group reservations system, including responding to education@mocanyc.org email inquiries and phone inquiries, managing our Explorable Places platform, and handling group invoices, payments, and receipts.
  • Manage internal scheduling of MOCA educators using Google Calendar and liaising with educators about groups needs via email and in-person.
  • Welcome in-person groups: handling headcount and payment, providing an orientation to the space, distributing program surveys, and supporting educators as needed with program preparation, facilitation, and clean up.
  • As necessary, conduct guided, interactive gallery, walking, and virtual tours for K-12, college, and adult audiences.
  • Coordinate virtual programs using Explorable Places and Zoom; support MOCA educators on Zoom by monitoring the waiting room and chat, answering questions, managing raised hands, recording the program, etc.
  • Maintain and monitor gallery program supplies and spaces, including touch objects, worksheets, and Learning Center materials.

Secondary Responsibilities:

  • Assist in the planning, development, set-up, implementation, clean-up, and outreach of education programs for families, including Family Festivals, MOCACREATE, MOCAKIDS storytime, and vacation week programs.
  • Organize and facilitate workshops and programs offsite, such as community outreach events and MOCA in the Classroom visits.
  • Promote MOCA education programs via e-newsletters and social media, sometimes using Canva and other design programs to create flyers and promotional materials.
  • Assist in developing and disseminating a range of interpretive materials for museum-based learning and walking tours aimed at diverse audiences, including but not limited to: standards-aligned materials for students, curriculum for teachers, interactive gallery activities and guides, MOCA Heroes magazines, lesson plans, blog posts, classroom companions, and accessibility resources.
  • Assist with the publication of these resources on an easy-to-navigate section of the MOCA website.
  • Assist in maintenance and upkeep of the Our Chinatown Learning Center, including: a reading corner, rest & play, changing interactive primary source stations, and all associated programming.
  • Establish and maintain strong partnerships with schools and community partners.
  • Assist in planning and facilitating new educator training and monthly educator gatherings.
  • Assist with evaluation, including statistics and data analysis, and work to incorporate feedback into educational resources.
  • Other duties, as assigned.

Necessary Qualifications:

  • Two plus years’ experience working with children ages K-12, especially in museums, informal learning environments, or schools.
    Prior experience or demonstrated interest in museum education, curriculum development, and project design at a museum, cultural institution, or non-profit.
  • Proficiency facilitating Zoom meetings and webinars.
  • Strong organizational, interpersonal, written, and communication skills.
  • Ability to work in a fast-paced environment; handle multiple tasks simultaneously and prioritize accordingly; adhere to deadlines; and flexibility to handle shifting demands.
  • Excellent customer service skills, with the willingness and ability to communicate effectively, with tact and professional with visitors, interns, volunteers and colleagues.
  • B.A. or equivalent background in Museum Studies, Museum Education, Arts Education, History Education, Asian American Studies, Asian Studies, American History & Studies, Chinese Culture, Folklore, Public History, Art History, Sociology or related fields.
  • Comfortable taking initiative and working with minimal supervision.
  • Ability to work an irregular schedule as required, select weekends/holidays/evenings.

Preferred Qualifications:

  • Prior museum teaching experience.
  • Experience interacting with diverse groups.
  • Experience working with groups with special needs.
  • Willingness to engage audiences using learner-centered teaching strategies such as object-based learning, visual thinking strategies, and inquiry-based dialogue.
  • Bilingual Mandarin or Cantonese.

Please apply via https://mocanyc.bamboohr.com/careers/10

Applications will be accepted from March 6 – March 24, 2023, on a rolling basis.

The Museum of Chinese in the Americas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical conditions), sexual orientation, gender identity or expression, disability, genetic information, military or veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local law.

We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.